Nappi Baby USA stands behind the quality of everything we sell and hope you’re happy with your purchase. If you’re unsatisfied with products you purchased from www.nappibabyusa.com you can return your item(s) as follows:
- Items purchased online can be returned to the address below within 14 days of purchase.
Nappi Baby USA
10904 SE 4th Street, Bellevue, WA 98004, USA
- Items purchased in any retail stores must be returned at those locations and are subject to their return policy.
- You must have an original receipt or packing slip to complete your return.
- Items must be unused and unwashed.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to: 10904 SE 4th Street, Bellevue WA 98004, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.